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General Terms and Conditions
TERMS AND CONDITIONS
OVERVIEW
This website is operated by Cicero Export FZ LLC ("Company," "we," "us," or "our"), registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates. Throughout the website, the terms "we," "us," and "our" refer to Cicero Export FZ LLC. We offer this website, including all information, tools, and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to abide by and be bound by the terms of service ("Terms"), including additional terms and policies referenced herein. These Terms apply to all users, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree with any part of the Terms, do not use or visit this website. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.
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SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. Our store is hosted on a secure e-commerce platform that enables us to sell our products to you. The website and all materials are our exclusive property or are used with permission from third parties and are protected under applicable intellectual property laws.
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SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
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SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this website is not accurate, complete, or current. This material is provided for general information only and should not be solely relied upon for decision-making.
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SECTION 4 - MODIFICATIONS TO PRODUCTS AND PRICING
Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without notice. We shall not be liable for any modifications, price changes, or discontinuation.
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SECTION 5 - PRODUCTS OR SERVICES
Products may be available exclusively online and are subject to return or exchange according to our Return & Warranty Policy (see Section 6). We strive to display product colors and images as accurately as possible, but we cannot guarantee the accuracy of your device’s display.
We reserve the right to limit sales of our products to specific persons, regions, or jurisdictions and to limit quantities per order.
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SECTION 6 - RETURNS & WARRANTY POLICY
- Returns are accepted within 14 days of purchase, provided the product is in unused and original condition with all packaging intact.
- The customer is responsible for return shipping costs unless the product is defective or incorrect.
- A three-year limited warranty applies to all charging cables. This warranty covers manufacturing defects but does not cover misuse, improper installation, or normal wear and tear.
- To initiate a return or warranty claim, contact support@ciceroexport.com.
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SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders that appear fraudulent or placed by resellers. You agree to provide accurate, complete billing and account information.
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SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their content, policies, or transactions.
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SECTION 9 - LIMITATION OF LIABILITY & DISCLAIMERS
- Use of charging cables: Cicero Export FZ LLC is not responsible for damages caused by incorrect usage, improper installation, or third-party accessories used in combination with our products.
- No liability for indirect damages: We are not liable for indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, business interruption, or data loss.
- No warranty on uninterrupted service: We do not guarantee that your use of our website or service will be uninterrupted, timely, secure, or error-free.
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SECTION 10 - INDEMNIFICATION
You agree to indemnify and hold Cicero Export FZ LLC harmless from any claims, liabilities, damages, or legal fees resulting from your use of our products or website.
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SECTION 11 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in effect.
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SECTION 12 - TERMINATION
These Terms remain in effect unless terminated by either party. If you fail to comply with any term, we may terminate your access immediately.
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SECTION 13 - GOVERNING LAW & DISPUTE RESOLUTION
- These Terms shall be governed by the laws of the United Arab Emirates (RAKEZ jurisdiction).
- Any disputes arising from these Terms shall be resolved through arbitration in the UAE, and you waive the right to participate in class actions.
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SECTION 14 - PAYMENT TERMS
We use secure third-party payment providers. Payment details are encrypted and processed through trusted payment gateways.
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SECTION 15 - CONTACT INFORMATION
For any questions regarding these Terms, contact us at:
- Email: support@ciceroexport.com
- Registered Office: RAKEZ, Ras Al Khaimah, United Arab Emirates
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These Terms were last updated on 17-03-2025.
