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Free return

If you wish to exchange or return a product, please fill in the form below and you will receive a return label within 1 working day. As soon as we receive the parcel, we will refund you directly. Order your new charging cable easily via the website.

All promises at a glance.

  • Free return. 100 days to register a return after receiving the product.
  • After cancellation, you have 14 days to return the product.
  • Refund within 3 days after receipt.

      *Please pack the product in its original packaging. Make sure that the returned product is not damaged.

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        3 year warranty

        100 days hassle free return

        Free shipping

        Contact us for more information

        Fleet manager holding a tablet and a Type 2 charging connector beside a white company electric car
        For questions or general inquiries, please leave your contact information below and we will get back to you as soon as possible.

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        We appreciate your interest and will review your information as soon as possible.

        Our team is dedicated to providing excellent customer service, and we will do our best to respond promptly.