Skip to content

Free return

If you wish to exchange or return a product, please fill in the form below and you will receive a return label within 1 working day. As soon as we receive the parcel, we will refund you directly. Order your new charging cable easily via the website.

All promises at a glance.

  • Free return. 100 days to register a return after receiving the product.
  • After cancellation, you have 14 days to return the product.
  • Refund within 3 days after receipt.

      *Please pack the product in its original packaging. Make sure that the returned product is not damaged.

        Learn more

        3 year warranty

        100 days hassle free return

        Free shipping

        Free return

        Fleet manager holding a tablet and a Type 2 charging connector beside a white company electric car

        Please fill out the form and we will email you a return label within 1 working day.

        Thank you for submitting your form!

        We appreciate your interest and will review your information as soon as possible.

        Our team is dedicated to providing excellent customer service, and we will do our best to respond promptly.