One of the most common complaints among Audi EV owners on forums is arriving at a public charger, plugging in, and watching the session either never start or cut out almost immediately. The car shows no fault, the charger appears functional, and yet nothing happens. This ambiguity is the core frustration: the problem could sit with the charging network, the station hardware, the app, the RFID card, or the car itself — and there is no obvious way to tell which.
The most reliable first step is to rule out the charger before suspecting the car. Try a different station on the same network, or better yet, a station on a different network entirely. If that session starts without issue, the original charger was the culprit. If the problem follows you across multiple stations, try a different authentication method: if you started the session via the app, switch to your RFID card, or the other way around. This alone resolves a significant share of reported failures, as network app glitches are a well-documented source of the problem.
If the issue is specific to public AC charging and the cable is old, stiff, or visibly worn at the connector, it is worth inspecting carefully. A damaged or non-compliant Type 2 cable can cause intermittent handshake failures that are indistinguishable from a network or car fault. Replacing it with a quality cable such as a Voldt® Audi compatible Type 2 charging cable
eliminates that variable. If failures persist across multiple chargers and cables, that points to a hardware fault, a known issue in the community involves the charging port module itself and a dealer visit with diagnostic tools is the appropriate next step.